Troubleshooting

The splash screen "Loading Miner" keeps appearing and the App (latest version) is not loading. Can';t find anything in the MacOS logs. Honey Miner log says "decrypt store value failed". How can I fix this?

GPU dropped from 35-37 mh/s to 500+ h/s. I tried uninstalling it, tried the app% deletion and that didn't work either any ideas ?

If you created the exceptions for honeyminer and it still won't start. Please follow these steps. Unistall honeyminer Delete all Honeyminer data from the following 2 locations: c:\Users\Username\Appdata\Roaming c:\Users\Username\Appdata\local Ensure exceptions are still created in Windows Defender and AntiVirus Reinstall honeyminer If this does not fix the issue please contact support@honeyminer.com

Hello it showed 1 GPU 0 CPU

Both are enabled

My miner keeps loading for ever and when i close and open it appears with a white screen

Hi, I've recently just started using Honeyminer. I use a i5 7600k and gtx 1060 6gb. My CPU is mining, but my GPU isn't.. Is there something wrong I'm doing? I've enabled both.. :(

I have 10 desktop computers all running on the same account and only 4 of them are recording profit from mining, while the other 6 are mining but not recording profit or even showing up across all 10 computers. With expert logs and miner console plus task manager appearing on all the screens showing mining across all 10 devices, the profits being recorded all indicate that only 4 computers are mining

lo he dejado mas de 3 horas minando y solo aumenta satoshis al subir de nivel , en la pagina se nota que sube los dolares pero baja como si no minara

I try to uninstall but it leads me to a page that says "This typeform is private—only the person who created it can access it"